I’m ready to book, what’s the next step?
To secure your date, we require a retainer fee and a signed contract. Once both are received, your booking is confirmed.
Do you provide backdrop digital mockups?
Yes, we do. Digital mockups are offered for setups priced at $1,300 or more. This service is provided if needed after the retainer fee has been paid.
We also encourage you to browse our previous work, which you can find on our Website Gallery, Instagram, and Yelp pages. This will give you a clear idea of our style and capabilities. Many of the designs we’re asked to create are variations of work we’ve already done, typically with adjustments in color, theme, or specific details, so you’ll likely be able to visualize your concept through our existing portfolio.
Does your websites rentals include all decor and rental items on the featured photos and why are there some with only a $1 dollar value?
- No, All rental items displayed on this website are shown in real event settings to showcase their full potential when styled with complementary décor and other rentals. Each listing is specifically for the individual rental item described and does not include any additional décor or items shown in the photos. Please refer to the product description for exact rental details.
- Some items on our website may display a price of $1—this is not the actual rental price. The $1 placeholder is used solely because our system requires a value to allow items to be added to your cart for a quote request. To receive accurate pricing, simply add the item(s) to your cart and submit a quote request. We’ll follow up with a customized quote based on your event details.
Do you offer packages?
Yes, browse our Packages section under the Shop menu for details.
We also run ongoing promotions—check your email, texts, and follow us on Instagram and Yelp for the latest updates.
Do you create custom props?
Absolutely. Share your event theme or vision, and we’ll design a custom, one-of-a-kind piece for your celebration. The pricing for bespoke props are quoted on an individual basis and is not readily listed in our website.
What types of payment do you accept?
We accept most major credit cards and Zelle.
The final balance is due one week prior to your event.
How far in advance should I book?
We recommend booking 3–6 months in advance to ensure availability. However, we’ll do our best to accommodate last-minute bookings when possible.
How long can I keep rentals?
Our standard rental period is for the event day only. Let us know in advance if you need an extension, Additional fee may apply.
Do you handle delivery and setup?
Yes, we offer delivery and pickup services.
Delivery fees are calculated based on distance, item quantity, and the delivery path. Additional charges may apply for stairs, uneven surfaces, grass, pavers, or steep access.
Is there a charge for setup and breakdown?
No. Setup and breakdown are included in the rental price for each item.
Are you insured?
Yes, we carry full liability insurance that meets or exceeds most venue requirements.
What happens if something gets damaged or goes missing?
A damage waiver is an optional fee we offer to clients that protects them from paying out-of-pocket for minor accidental damages to rental items. A damage waiver is available upon request, This is 10% of the total amount.
What it covers:
Small, unintentional damages like scuffs, stains, chips, or normal wear and tear during the event.
What it doesn’t cover:
Major damages, loss, theft, negligence, or misuse. If a client doesn’t return the item or it’s destroyed, they are still responsible.
Can I pick up items myself or visit a showroom?
We currently do not have a showroom. Self-pickup may be arranged from our warehouse depending on the order—please contact us for details.